Privacy Policy

Our privacy policy is intended to help describing how and what data we collect, and where it’s used. Feel free to contact us if any questions arise.


Responsible Body

The body responsible for collecting, processing and using your personal data in terms of the data protection laws is Turun Hopea Oy.
Turun Hopea Oy takes privacy seriously and is committed to protecting it.
Should you wish to object to data collecting, processing and using personal data, you can send your objection by email or letter to the following contacts:
Turun Hopea Oy
Rätiälänkatu 24, 20810,
Turku, Finland


This privacy policy covers the following:

  • What personal information is collected and how it’s used
  • With whom information may be shared
  • What choices are available to you
  • Timeframe for keeping your information
  • Safe data transmission
  • Links
  • Cookies
    • Why we use cookies
    • Embedded content from third party providers
    • How to manage or remove cookies


What personal information is collected & how it is used?

We access to information that you have voluntarily given to us via email or other direct contact from you, this includes personal information that is collected on our website when you are filling in forms or orders, information such as name, email, phone number, postal address or other data, are collected in order to process orders or to answer requests.

We may collect information about your browser or your IP address to prevent attacks on our website, including but not exclusive to automated scripts pretending to be human.
We may collect and analyse error data left by the use of our website if such occurs, we will use it to improve our services. Thereafter no information will be kept.


With whom information may be shared

Required information may be shared with employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

We use an outside shipping company to ship orders, and a payment processing company to bill for goods and services. These companies do not share, store or use personally identifiable information for any secondary purposes beyond filling your order or request.
[Bambora PayForm] [Direct Bank Transfer] [Posti] [UPS]


What choices are available to you?

You have the right to be informed, about the use of your personal data.
You have right of access, to your personal data if such is available.
Right to rectification, should any information found to be incomplete or inaccurate.
Right to erasure, you can request removal of your personal data, when there is no compelling reason to continue processing.
Right to restrict processing, you have the right to restrict processing of your personal data.
Right to object processing of personal data.
Right to data portability, you can obtain your personal data.
You can access your data from the account panel on our website or request changes to your personal data from the privacy page on our website.
You may opt-out of any future contacts from us at any time. By contacting us via the email address or phone number given on our website.


Time-frame for keeping your information

We keep your data for as long as they are needed for the purposes for which your data was collected and processed or required by laws and regulations. Thereafter the data is removed or shredded.


Safe Data Transmission

We care about security and we take many precautions to keep data safe, we use appropriate technical, organizational and administrative security measures to protect information we hold.



This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of other websites. We encourage our users to be aware when they leave our website.



A cookie is a small file that is stored on your computer or mobile device browser when visiting a website, it’s retrieved during subsequent visits, to verify or retrieve information.

When visiting our website you agree and accept our cookies, you can opt-out at any point or remove the cookies from your browser.


Why we use cookies?

We use cookies to set the preferred language when visiting our website.
We use cookies when you are signing-in / log in to our website.
GDPR cookies that are saved ‘allowed’ cookies and ‘consent’ cookies to avoid unnecessary notifications and to verify consents given.
In our webstore we use a few cookies to make comforting functions available, cart cookies allows your cart to remember products between changing pages and recently viewed cookies allows items to be reviewed later.

Signing-in using third party such as Facebook, PayPal or Google Plus may leave their own set of cookies. You can read more about their approach to cookies or privacy policies on their website.


Embedded content from third party providers

Turun Hopea Oy may embed content from external third party providers on our website, as example but not limited to YouTube, Facebook, Instagram or Google.
You can read more about their approach to cookies or privacy policies on their website.


How to manage or remove cookies

You can set your browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our website and some services.

Please be aware that restricting or rejecting cookies may impact the functionality of a website. Many of the interactive functions offered by our website are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness.

Different web browsers may use different methods for managing or removing cookies.
Please follow the instructions in the links below, from the web browser manufacturers directly, to configure your browser accordingly.